Website Accessibility Statement

This accessibility statement applies to the website www.revivemssupport.org.uk
This website is run by Revive MS Support.

We are committed to ensuring that this website is as easy to use for as many people as possible.

For example, that means you should be able to:

zoom in up to 300% without the text and images spilling off the screen;
change contrast levels, colours and fonts;
navigate most of the website using just a keyboard;
navigate most of the website using speech recognition software;
listen to most of the website using a screen reader;
stop blinking and flashing of moving elements;
We also aim to make the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

AbilityNet – my computer my way https://mcmw.abilitynet.org.uk/

How Accessible this Website is

We know some parts of this website are not fully accessible:

you cannot modify the line height or spacing of text;
older PDF documents linked to on this website may not be fully accessible to screen reader software;
where possible our own video content is captioned but third party content may not be

Feedback and Contact Information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille please contact Julie Cathcart, Head of Communications & Engagement on julie.cathcart@revivemssupport.org.uk

Our office is open from 9.30am – 4.30pm, Monday to Wednesday, 9.30am – 7.30pm, Thursday and Friday, 9.30am – 4.30pm. If you are emailing outside of these hours, please leave your contact information and we will respond as soon as possible.

If we cannot provide the format you need immediately, we’ll get back to you within 7 days.

If you cannot view the map on our find us page, please email us on info@revivemssupport.org.uk for directions.

Reporting Accessibility Problems with this Website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact – julie.cathcart@revivemssupport.org.uk

Enforcement Procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical Information about this Website’s Accessibility

Revive MS Support is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance Status

This website is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Non-accessible Content

The content listed below is non-accessible for the following reasons.

None presently.

Preparation of this Accessibility Statement

This statement was prepared 15 February 2023.

It was last reviewed on 23 April 2024.

This website was last tested on 16 April 2024.

The test was carried out by EqualWeb, our accessibility plugin, which automatically resolves issues and runs a monthly scan to check for accessibility compliance.

As of 16 April 2024, this website was achieving 99% compliance rating at WCAG2AA.