Message from the CEO

Dear Friends

I hope this finds you and your families safe and well. This is a short update on the past year and what is happening at Revive now.

Looking back over the last year

Like most similar charities, it has been a challenging year for Revive MS Support due to the COVID-19 pandemic. From the outset, an organisational recovery plan was put in place and which was updated regularly. This plan focused on managing financial risk and identifying what level of service could be delivered. This pro-active and responsive approach made sure that all risk was continually monitored and managed, this continues to be the case.

It was clear from the outset that some of our income streams would be affected for a long time. With hospitality being hit so hard due to lockdown, the traditional avenues of raising money from events (both Revive-led and third-party ones) came to a standstill. It is evident that it will be some time before we see much recovery in this sector. Considering this, sadly, the post of Fundraising Manager was made redundant. Around the same time 2 other members of staff chose to move on to other employment.

Fortunately we were able to access vital support from the Government’s ‘Job Retention Scheme’ and various Covid Resilience Funds. This, along with the flexibility and understanding of our staff team and funders, gave us a financial foundation that made managing our limited budget so much easier. Our staff are still on flexible furlough and the Centre is only operating on a 4-day week Monday to Thursday. This policy will continue to be the case until the end of September when it will be looked at again. This will include the future of the outreaches.

Service Update

However as we move through 2021 we are gradually increasing the services we provide but continue to be constrained by social distancing legislation. To allow as many people as possible to access our physio-led exercise sessions, our gym has been extended into the café area. Social distancing has reduced the number of people that can be in the building at the same time, but we aim to work to maximum capacity. As appointments are at a premium it is important that if clients can no longer attend, they cancel as soon as possible so that the slot can be filled by someone else.

Some clients have asked about Oxygen Therapy and when we can expect to see it being made available. The 2 main reasons that this service remains closed are: social distancing (the chamber is only 2 metres in diameter) and staff resources (exercise & physio services are being given clinical priority).

Complementary therapies are being gradually increased along with some other services. This will hopefully continue to be the case over coming months. Please keep an eye on the website for up-to-date covid information.

As CEO, I have responsibility for overseeing the sustainability of Revive. To achieve this, some tough decisions have had to be made, and this will continue to be the case going forward. I confess that we have a difficult year ahead of us, but I am confident that together, we will get through it and come out much stronger at the other end. Can I pay special thanks to those clients who have donated to the ‘Revive to Thrive’ appeal and continue to support us directly through direct debits and standing orders, you will never know the difference this has made.

With the vaccination programme I am sure that we have turned a corner. We all look forward to seeing a bustling, busy, fun-filled Centre where we can meet and chat and laugh, and you all receive the help and support you so deserve but that has been denied to you for almost 18 months now.

We are missing you all,

Iain & all at Revive MS Support